SELF-SERVICE KIOSK SOLUTION

Anjungan Mandiri / Kiosk

Interactive Self-Service Kiosk

INTENS Self-Service Kiosk is an interactive digital solution designed to simplify public services through automated self-service. It enables users to register, verify identities, print documents, make payments, and access information efficiently without requiring direct assistance from service staff.

ABOUT SELF-SERVICE KIOSK

Transforming Public Services Through Digital Self-Service

INTENS Self-Service Kiosk provides a modern and efficient service experience by allowing users to access digital services independently. Equipped with touchscreen technology, biometric device integration, document printing, and payment support, the kiosk improves operational efficiency while reducing waiting times.

CORE FEATURES

Everything Needed For Modern Self-Service Experience

Deliver fast, secure, and user-friendly digital services through an integrated self-service kiosk platform.

Interactive Touchscreen

Provide intuitive touchscreen interactions for a smooth and user-friendly service experience.

Identity Verification

Support identity verification using e-KTP readers, QR codes, facial recognition, or biometric authentication.

Document Printing

Print receipts, certificates, queue tickets, and official documents directly from the kiosk.

Payment Integration

Support digital payments through QRIS, debit cards, e-wallets, and online payment gateways.

Cloud Management

Manage kiosk devices, monitor system status, and update content remotely from a centralized platform.

Enterprise Security

Protect user data and transactions with encrypted communication and enterprise-grade security.

HOW IT WORKS

Simple Self-Service Workflow

From user identification to service completion, every step is designed to deliver fast, secure, and convenient self-service experiences.

01

Start Service

Users begin by selecting the desired service on the kiosk touchscreen.

02

Verify Identity

Authenticate users through e-KTP, QR code, facial recognition, or other supported methods.

03

Complete Transaction

Fill in required information or complete the selected public service digitally.

04

Print Document

Receive printed receipts, tickets, certificates, or other required documents instantly.

05

Service Completed

The transaction is completed and securely stored within the integrated management system.

USE CASES

Designed For Digital Public Services

Ideal for organizations looking to improve customer experience through automated self-service technology.

Hospital

Patient registration, queue management, and self check-in.

Government

Digital public administration, licensing, and citizen services.

Banking

Customer registration, account services, and payment transactions.

Retail

Self-ordering, self-payment, and customer information kiosks.

Transportation

Ticket purchasing, check-in, and passenger information services.

Education

Student registration, academic information, and campus self-service.

EXPLORE MORE

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About INTENS

We are here to provide support for customers in enhancing company revenues and profitability, improving cost leadership, and maximizing company growth through effective implementation of information technology.

Kami hadir untuk membantu meningkatkan pendapatan dan kemampulabaan pelanggan, meningkatkan efisiensi biaya, dan memaksimalkan pertumbuhan perusahaan melalui penerapan teknologi informasi secara efektif.

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